I HATE calling people I don't know. I truly have a phobia of it or something... Thank goodness, I may never have to do it again thanks to Google!
A new app called Google Duplex makes phone calls FOR YOU.
A bot with artificial intelligence could call a restaurant where you want a reservation, or your cable company if you're having an issue... and it can carry on a surprisingly natural conversation with the person there to take care of what you need.
Google says they're going to be rolling it out as, quote, "an experiment" over the next few weeks. But if it works like they say it does, you may never have to sit on hold or deal with horrible customer service again.